Privacy policy

PRIVACY POLICY

LAST UPDATED: August 30, 2026

Ankh MedSpa operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Ankh MedSpa is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.

 

 

1. PERSONAL INFORMATION WE COLLECT

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. We may collect the following categories of personal information:

  • Contact Details: Name, billing address, shipping address, phone number, and email address.

  • Order Information: Items you view, add to cart, or purchase; return/exchange history; and payment confirmation details.

  • Payment Information: Partial credit/debit card details and transaction information (Note: Full payment details are processed securely by our payment processors and are not stored directly on our servers).

  • Account Information: Username, password, security questions, and preferences.

  • Device & Usage Data: IP address, browser type, device info, and how you navigate the Services (collected via cookies).

  • Communications: Information you provide when contacting us via email, chat, or customer support forms.

 

 

2. HOW WE COLLECT YOUR INFORMATION

We collect personal information from the following sources:

  • Directly from You: When you place an order, create an account, subscribe to emails, or contact support.

  • Automatically: Via cookies, pixels, and similar technologies when you browse our site.

  • From Third Parties: Service providers (such as Shopify or payment processors) and marketing partners.

 

 

3. HOW WE USE YOUR PERSONAL INFORMATION

We use your personal information for the following business purposes:

  • Providing Services: To process payments, fulfill orders, arrange shipping, handle returns, and manage your account.

  • Communication: To send order confirmations, shipping updates, and respond to your inquiries.

  • Marketing & Advertising: To send promotional emails or text messages (if opted in) and to show you relevant advertisements on other websites based on your browsing history.

  • Security & Fraud Prevention: To detect and investigate fraudulent transactions and secure our platform.

  • Legal Compliance: To comply with applicable laws, respond to legal requests, and enforce our terms of service.

 

 

4. HOW WE DISCLOSE PERSONAL INFORMATION

We may disclose your personal information to third parties for legitimate business purposes:

  • Service Providers: We share data with Shopify (our platform host), payment processors, shipping carriers (like UPS/USPS), and email marketing platforms to perform services on our behalf.

  • Business Partners: We may share data with advertising partners to verify the effectiveness of our ads.

  • Legal Obligations: We may disclose information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

  • Business Transfers: If Ankh MedSpa is involved in a merger, acquisition, or asset sale, your personal information may be transferred.

 

 

5. RELATIONSHIP WITH SHOPIFY

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you.

Information you submit to the Services will be transmitted to and shared with Shopify. Shopify may use this data to improve its own services and enable us to provide enhanced features. To learn more about how Shopify uses your personal information, please visit the Shopify Consumer Privacy Policy.

 

 

6. COOKIES & TRACKING TECHNOLOGIES

We use cookies and similar tracking technologies to track the activity on our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our Services (such as the Shopping Cart).

 

 

7. YOUR RIGHTS & CHOICES

Depending on where you live (such as the EU, UK, or certain US states like California), you may have specific rights regarding your personal information:

  • Right to Access: You may have the right to request access to the personal information we hold about you.

  • Right to Delete: You may have the right to ask us to delete your personal information.

  • Right to Correct: You may ask us to correct inaccurate information.

  • Right to Opt-Out: You may opt out of the "sale" or "sharing" of your personal information for targeted advertising.

Global Privacy Control (GPC): If you visit our website with the GPC opt-out preference signal enabled, we will automatically treat this as a request to opt-out of tracking for your device.

To exercise any of these rights, please contact us at ankhmedspa@gmail.com.

 

 

8. SMS/TEXT MARKETING

By consenting to Ankh MedSpa’s SMS marketing in the checkout and initializing a purchase or subscribing via our subscription tools, you agree to receive recurring text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us, even if your mobile number is registered on any state or federal do-not-call list.

Message frequency varies. Consent is not a condition of purchase. If you wish to unsubscribe from receiving text marketing messages and notifications, reply with STOP to any mobile message sent from us or use the unsubscribe link we provided you within any of our messages.

 

 

9. DATA RETENTION & SECURITY

We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

Please be aware that while we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet is 100% secure.

 

 

10. CHILDREN’S PRIVACY

Our Services are not intended for use by children. We do not knowingly collect personal information from children. If you are a parent or guardian and believe we have collected information about a child, please contact us immediately so we can delete it.

 

 

11. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website and update the "Last updated" date at the top.

 

 

12. CONTACT US

If you have questions about our privacy practices, or if you would like to exercise any of the rights available to you, please contact us at:

Ankh MedSpa Email: ankhmedspa@gmail.com
Address: 229 Rugged Creek Drive, Stockbridge, GA 30281, United States
Contact number: +1 (240) 257-7318

Â